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Personalisation at Scale

Personalisation at Scale

Personalisation at Scale Harnessing modern technology to create a good old-fashioned customer experience Let's talk Aldi recently stirred up controversy with their attack on loyalty programs and the cost they incur on the average Australian’s pocket. In fact,...
You have the data, so why not use it?

You have the data, so why not use it?

If you have the data, why not use it? Let's talk Today I received a call from my mobile phone provider who I’ve been with for 10 years. I have generally been happy with my provider and, until today, had not considered moving. I didn’t have any reason...