Many of Analytics8’s recent engagements have focused on helping our clients use data and analytics to deliver an excellent experience for their own customers.
A solution built by Analytics8 for an Australian airline provides an in-depth understanding of their customers’ behavior, which they use to improve their customers’ experiences when they travel.
Using a cutting-edge Microsoft hybrid cloud architecture, the solution seamlessly integrates data from diverse internal and external data sources.
Microsoft Power BI produces elegant, intuitive visualisations in a familiar environment, which is tightly integrated with our client’s standard Microsoft Office environment.
Detailed data about customer check-ins, luggage, seat allocations and flight transfers is used to optimise staffing levels, and minimise customer wait-times, improve customer experience speeding travellers to their destination every time they fly.
Contact us to find out what we could do with your data.